From telling a boss that a deadline is absurd to appropriately breaking off an engagement or informing a child that one of their friends is not welcome in the home, this straightforward approach illustrates how to prepare for difficul...

Read by the author, Don Gabor'You'll be amazed at how fast you can learn how to start a conversation just by listening to this audiobook and by practicing the skills with everyone you meet! Just think how much more confident, poised, ...