Details
Rent Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Author:
Narrator: Joseph Grenny
Format: Abridged-CD
Publisher: American Media International
Published: Nov 2005
Genre: Psychology - General
Retail Price: $28.00
Discs: 4
Synopsis
Whether it's reprimanding a teenager for breaking a curfew or asking the boss about a promised raise, readers will learn the hands-on skill to resolve the touchiest issues.